Privacy Policy for Retailstore
Last updated: . This document explains how we handle personal information when you browse retailstore.world, order food supplements fulfilled from Lloydstraat, or download PDF summaries that mirror EU labels.
Controller and contact details
The controller responsible for this site is Retailstore, located at Lloydstraat 1, 3024 EA Rotterdam, Netherlands. Telephone: +31 10 276 3263. Inboxes: info@retailstore.world · contact@retailstore.world · support@retailstore.world · help@retailstore.world.
Products covered by this notice
We sell and ship food supplement units such as capsules or tablets, plus optional PDF aids that restate packaging text. Payments flow through processors that issue their own receipts; we retain the data required to prove traceability toward Dutch and EU food law, including Regulation (EU) No 1169/2011 on food information where applicable, and general GDPR obligations for personal data.
Categories of personal data
- Identity and contact data you type into forms (name, email, message content, consent timestamps).
- Transaction references for supplement purchases, lot numbers linked to your delivery, download tokens, and accounting artefacts required under Dutch commercial rules.
- Technical data such as truncated IP addresses, device hints, and cookie identifiers when you enable optional analytics or marketing storage through our banner.
- Communication data when you email crews via the listed inboxes or call the studio line; recordings are not made unless you consent to voicemail retention.
Purposes and lawful bases
| Processing activity | Lawful basis | Retention overview |
|---|---|---|
| Fulfilling supplement orders | Contract (GDPR Art. 6(1)(b)) | Accounting artefacts up to seven years where required |
| Answering contact requests | Consent or legitimate interest in responding | Eighteen months after final reply unless litigation persists |
| Optional analytics toggled on | Consent (Art. 6(1)(a)) | Twenty-six months or vendor default, whichever is shorter |
Automated decision-making
We do not use automated decision-making or profiling that produces legal effects. Product descriptions are editorial summaries aligned to approved labels, not medical algorithms.
Recipients and transfers
Hosting, email relay, and analytics providers may process data in the EU, EEA, or third countries with approved safeguards such as Standard Contractual Clauses. Contracts require subprocessors to support your GDPR rights.
Security measures
We apply TLS encryption on public pages, role-based access for staff, hashed passwords where applicable, and periodic reviews of access logs for Lloydstraat systems.
Your rights
You may access, rectify, erase, restrict, object, or port your data, and withdraw consent without affecting earlier lawful processing. Contact us using the details above or lodge a complaint with the Dutch Autoriteit Persoonsgegevens or your local supervisory authority.
Children
Food supplements on this site target adults. We do not knowingly collect data from anyone under sixteen without verified parental permission.
Changes
Material updates appear on this page with a refreshed summary date. A snapshot of the prior version is available on request.
| Document | Internal reference date |
|---|---|
| Privacy Policy review log |
The information provided on this website is intended for general informational and educational purposes only. It does not constitute professional medical advice and should not be considered a substitute for consultation with qualified professionals.
All content reflects general topics related to lifestyle, personal well-being, and everyday habits. Individual experiences may vary.
Before making any changes to your daily routine or lifestyle, it is recommended to consider your personal circumstances and, if necessary, seek assistance from a qualified specialist.
This website does not provide diagnosis, treatment, or individual health coaching. Food supplements are not medicines; ask your clinician about suitability.